Frequently Asked Questions

Yes. Elevation Spine & Sports Medicine is in-network with some major insurance providers. We also offer competitive and affordable self-pay rates for patients without active coverage or with insurance companies that we are not in-network with. We are in network with BlueCross BlueShield and their partners and United Healthcare and their partners. We are not in-network with Aetna, Cigna, Humana, Baylor Scott & White, or Medicare.

We are in-network with a variety of common insurance plans. Because insurance participation can change, we recommend calling our office with your insurance information so we can verify your benefits before your first visit as some insurance companies can be partnered with who we are in-network with. We are in network with BlueCross BlueShield and their partners and United Healthcare and their partners. We are not in-network with Aetna, Cigna, Humana, Baylor Scott & White, or Medicare.

Most patients do not need a referral for chiropractic care Texas unless the insurance is an HMO policy. HMO policies require a referral from their Primary Care Physician (PCP). Physical Therapy always requires a referral from a Medical Doctor, Doctor of Osteopathic Medicine or Doctor of Chiropractic to bill insurance. Some insurance plans require a pre-authorization, and we can help you check this during your benefit verification or if your plan actually requires a referral. If you are a cash pay patient, no referral is needed.

Coverage varies by plan. Many insurance plans cover office visits, evaluations, manual therapy, exercises, and certain treatments. Your exact coverage may require or have: Copay or coinsurance per visit Annual deductible Visit limits or medical necessity requirements Limitations in what codes or services are considered covered services We verify your benefits before your first appointment so you understand all costs upfront.

Before your initial visit, our team contacts your insurance provider to confirm: Your deductible Copay or coinsurance Visit count or limitations Any pre-authorization or referral requirements You’ll receive a clear explanation of your expected out-of-pocket costs for each visit

We offer self-pay options for chiropractic care, sports rehab, and physical therapy. Our cash rates are transparent, competitive and affordable, designed to help patients, athletes and active individuals get the care they need without financial stress. Our cash rate pricing we try to keep consistent with insurance rates.

Yes, that is the goal! We review your insurance benefits, estimated out-of-pocket costs, and any questions before initiating your treatment plan so try to avoid surprises. Otherwise, our cash rate or self-pay options are transparent from the beginning.

Yes, we handle all insurance billing and claim submission on your behalf. If your plan requires any documentation or referrals, our team assists with that process to the best of our abilities. Sometimes claims come back different than what was anticipated and we appeal, resubmit and reprocess claims as well. We communicate with our patients when something comes back unexpected and try to get to the root reason for it.

If a service is not covered, we notify you immediately and review other or self-pay options. You always have a choice in how to proceed with care.

Yes. Chiropractic care, physical therapy, and medically-necessary rehab services are typically eligible for HSA and FSA spending.

Please bring: Your insurance card Photo ID Any referral (if required by your plan) if we have not received it yet Previous imaging copies and the associated reports if available (X-rays, MRI, etc.)

Yes, most insurance plans cover physical therapy, rehab and corrective exercise when medically necessary along with the associated treatments. Our chiropractors and physical therapists document diagnoses and treatment plans to ensure proper coverage.